The Project Service Coordinator will be part of our Operations Team as a liaison between AyA and our Builder and Retail customers.
Responsibilities include but are not limited to:
- Manage customer enquiries regarding products, service, installation and accounts
- Schedule and track service appointments with customers and service technicians
- Scan and archive service documents into system
- Analyze and update deficiency lists
- Generate purchase orders for builder customers
- Review and ensure accuracy of chargeable orders and manage budgets
- Daily/weekly service updates to customers and management
- Issuing P.Os if needed
- General administrative tasks
Education/Experience:
- 2-3 years working experience in cabinetry, construction or builder environment preferred
- College Diploma in Architectural Technology or Design an asset
- Excellent oral and written communication skills
- Strong ability to multitask and problem solve
- Strong computer literacy including Microsoft Office
- Comfortable with learning new systems easily
- Superior organizational and time management skills
This role is an onsite one. Work schedule is Monday to Friday 7:30am – 4:00pm
We offer our employees a comprehensive benefit package including health, dental, vision, paramedical, sick and floater days, onsite gym, subsidized cafetaria and free onsite parking.