Objective: The Design Assistant will primarily be responsible for the design and pricing of cabinetry and countertops and ensuring our customers receive an exceptional experience. The Design Assistant is focused more on unique custom or retail projects than production orders.

Key Relationships:

Internal: Operations, Installers, Manufacturing, Sales departments and Corporate

External: Customers, Suppliers, Vendors

Location: Edmonton Store

Main Responsibilities:

Assist with initial consultation and qualifying of clients.
Works in collaboration with senior designers, to estimate, prepare files and orders.
Assist in the design and pricing of cabinetry, countertops, installation and accessories as per company guidelines.
Assists Senior Designer with drawings and/or client meetings as needed.
Conduct site measurements.
Accompany Senior Design Consultants when meeting with customers off-site.
Attend sales meetings.
Provide reception coverage as required, and support Senior Designer in PTO or other absences.

These responsibilities are not intended to be all-inclusive. It represents typical elements and criteria to perform the job successfully.

Core Competencies:

Customer Orientation – Drives actions and decisions based on customer needs and values. Is passionately committed to providing fast and high-quality support to customer needs
Integrity – Consistently acts in a responsible and ethical manner. Accepts accountability for behavior, organizational values and legal compliance
Operational Excellence – Maintains a high focus on productivity and results. Focus efforts on activities that will have the greatest return to the customer and the organization
Interpersonal Communication Skills – Responds appropriately to the needs, feelings and capabilities of different people in different situations. Treats others with respect is an active listener and fosters an environment of open communication
Relationship Management – Places a priority on developing collaborative internal/external customer relationships. Understands the expectations of the customer and/or key stakeholders
Knowledge Management – Ensures that the right information is provided to the right people at the right time, in order to make sound decisions. Leverages the collective wisdom and expertise of employees to carry out the objectives of the organization
Technology Management – Understands the impact of technological changes on the organization. Utilizes technology to enhance decision-making and improve organizational effectiveness
Conflict Management – Manages and resolves conflict in a positive and constructive manner in order to minimize negative impact. Identifies and implements corrective action to achieve proactive resolution
Problem Solving and Decision-Making – Efficiently analyzes problems and implements timely decisions towards resolution and future re-occurrence

Skills and Abilities:

A degree or diploma from an accredited interior design or architecture program
Previous experience in kitchen design and using 2020 software will be considered an asset
Working knowledge of building codes and compliance issues
An entrepreneurial spirit, passion for design, and a drive for success
Ability to multitask and handle multiple accounts and projects at once
Excellent communication skills (verbal, written, listening)
Consultative selling
Organizational abilities
Accuracy and attention to detail
Time management

While we appreciate all applications, only candidates selected for an interview will be contacted.